McKenzie Dental Group
382 Causeway N, New Smyrna Beach, FL 32169
Phone: 386-428-6468 | Email: mckenziedentalgroup@yahoo.com | Website: www.mckenziedentalgroup.com

Effective Date: November 3, 2026

McKenzie Dental Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, book appointments, or receive text messages from our office. Our handling of your health information is also governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida law. Our separate Notice of Privacy Practices describes those protections in detail, and you can request a copy at any time.

Information We Collect

Information you provide to us: name, mobile phone number, email address, mailing address, date of birth, insurance details, appointment requests, and messages you send through our website or by phone or text.

Health information: information about your dental health, treatment, and insurance that we create or receive while providing care. This information is Protected Health Information (PHI) and is handled according to HIPAA, Florida law, and our Notice of Privacy Practices.

Website information: basic technical information collected automatically, such as your browser type, device type, pages visited, and approximate location. We use cookies and similar technologies to keep our website working properly and to understand how it is used. You can control cookies through your browser settings.

How We Use Your Information

We use your information to:

  • Schedule, confirm, and remind you of appointments
  • Provide dental care and communicate about your treatment
  • Process payments and submit insurance claims
  • Respond to questions and requests
  • Send informational messages about your account, appointments, and office updates
  • Improve our website and office services
  • Comply with legal and regulatory obligations

How We Share Your Information

We do not sell your personal information. We share information only as permitted by law, including:

  • For treatment, payment, and healthcare operations, such as with dental laboratories, specialists, insurance companies, and billing services.
  • With business associates who perform services for us under a written agreement requiring them to protect your information, such as our practice management software, appointment reminder, and secure messaging providers.
  • As required by law, including court orders, subpoenas, and public health or safety reporting.
  • With your written authorization for any other purpose.

Text Messaging Program

Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from McKenzie Dental Group. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at mckenziedentalgroup@yahoo.com. You can opt out at any time by replying STOP.

Consent and Opt-Out

Mobile phone information will not be shared or sold to third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to stop receiving text messages from us, you can opt out at any time by replying STOP. We will confirm your opt-out. You may also ask our office to remove your number from our texting list by calling 386-428-6468 or emailing mckenziedentalgroup@yahoo.com.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including access controls, secure systems, and staff training on privacy practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive health information through email or text unless you are using a secure method we have provided.

Your Rights

Under HIPAA and applicable Florida law, you may have the right to:

  • Request a copy of your health records
  • Request corrections to your records
  • Request an accounting of certain disclosures of your health information
  • Request restrictions on certain uses or disclosures
  • Request confidential communications, such as contacting you at a different phone number or address
  • Receive a copy of our Notice of Privacy Practices
  • Withdraw a consent or authorization you have given us, to the extent permitted by law

To exercise these rights, please contact our office in writing at mckenziedentalgroup@yahoo.com or by mail at 382 Causeway N, New Smyrna Beach, FL 32169, or call 386-428-6468.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website. Information about minor patients is collected from a parent or legal guardian as part of their dental care and is protected under HIPAA and Florida law.

Third-Party Links

Our website may contain links to third-party websites, such as insurance portals or online scheduling tools. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

McKenzie Dental Group
382 Causeway N
New Smyrna Beach, FL 32169
Phone: 386-428-6468
Email: mckenziedentalgroup@yahoo.com